The Chemist Direct Customer Care team is here to help, so please use the most relevant way to get in touch below...
When available - please click on the "Live Chat" button to chat with a Customer Care team member directly.
Speak with a Customer Care team member on: 0121 541 1800
The call lines are open: Mon - Fri: 9:00am - 5:00pm
Approximately 95% of calls are being answered first time, however you may experience some delays during peak times. They provide a free call back service and endeavour to call you back within an hour.
You can email the Customer Care team at: [email protected]
The current email response time is between 1-2 working days.