Get in touch with our Customer Care team

The Chemist Direct Customer Care team is here to help, so please use the most relevant way to get in touch below...

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Live Chat

When available - please click on the "Live Chat" button to chat with a Customer Care team member directly.

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Call Us

Speak with a Customer Care team member on: 0121 541 1800

The call lines are open: Mon - Fri: 9:00am - 5:00pm

Approximately 95% of calls are being answered first time, however you may experience some delays during peak times. They provide a free call back service and endeavour to call you back within an hour.

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Email Us

You can email the Customer Care team at: [email protected]

The current email response time is between 1-2 working days.